We have been doing business with Karen Steenekamp and Open Design for over a decade. Karen created our company’s image and has revamped it several times. Karen is a consummate professional and an expert in her field. She is a visionary and is endlessly creative. She is open to feedback, always goes back to the drawing board to make us happy, and has always been fair and upfront in her billing. I look forward to another 10 years. — Shannon Roberts, Psychotherapist (Santa Rosa, California)