I rarely give a review besides clicking on the star ratings, but I can honestly say my experience with Karen at Open designs is five stars. For the last 6 years, we have worked with Karen who is an absolute pleasure to work with and delivers a top-notch product in a timely manner at a competitive price. Karen takes the time to hear exactly what we want and gives suggestions as needed. I try to work with small, locally owned and operated companies, and Karen reinforces to me why that is so valuable. — Karla Lankford, Director, ABC Kids Climbing (Boulder, Colorado)